Contact
Privacy Policy

Privacy Policy

This Privacy Policy explains how Blooming Moments processes personal data in connection with its florist workshop services, including wedding bouquets and event decoration. It applies to website visitors, inquiry submissions, consultation requests, and customers who arrange floral services with us.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, coordinate floral design details, manage delivery or on-site setup, process payments, maintain records, improve website performance, and meet legal or accounting obligations. We may also use limited technical data to protect the website and troubleshoot service issues.

We process data only for operational, administrative, and compliance purposes tied to our services.
02 · Sharing

Service Providers and Partners

We may share personal data with payment processors, communication tools, website hosting providers, and other operational partners that help us run the website and deliver services. Where a third party acts on our behalf, we expect it to use the data only for the agreed purpose and to apply appropriate confidentiality safeguards.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, lawful requests, court orders, tax obligations, or other legal processes. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Legal disclosures are limited to what is necessary and proportionate.

Contact Information

Email contact
info@armgrainboatrainstorm.mom
Telephone contact
+84 913 005 059
Postal address
Số 66, Phố Điện Biên Phủ, Minh Khai, Haiphong, Haiphong, 181034
Privacy inquiries
Use the contact details below for questions about this policy or your personal data.
Contact Page
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is not required. You may also ask us to review how we handle your information in connection with a specific request.

Available rights may depend on the nature of the data and the reason it is processed.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the information or action you are requesting. We may ask for additional details to confirm identity, protect against unauthorized disclosure, and respond within the period required by law.

We may need reasonable information to verify a request before acting on it.
Data Retention

Data Retention

Personal data is retained for the period necessary to handle inquiries, manage bookings, complete services, maintain business records, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it according to our internal retention practices.

We keep information only for as long as it is needed for the stated purposes.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We review this policy when our practices or legal obligations change.
Data category

Data We Collect

We may collect identification and contact details, event and order information, consultation notes, payment-related records, delivery or setup instructions, and technical data such as device and usage information. Where needed for wedding bouquets or event decoration, we also process preferences about dates, venues, color palettes, and service requirements.

The data we collect depends on the inquiry, booking, or service request.
Collection source

How We Collect Data

We receive data when you contact us by phone, submit a contact form, attend a consultation appointment, confirm an order, make a payment, or provide delivery and setup details. We may also generate records from our own service operations, such as appointment logs, order history, and communication notes.

Most information comes directly from the person making the inquiry or booking.
Cookie usage

Types of Cookies

The website may use essential cookies to support core functions, preference cookies to remember basic settings, and limited analytics cookies to understand how visitors use the site. Cookies are used to maintain session stability, improve navigation, and support service requests.

We use only standard cookie categories needed for site operation and basic analysis.
User control

Cookie Controls

You may manage cookies through your browser controls, including blocking some or all cookies, deleting stored cookies, or setting alerts before cookies are placed. If cookies are disabled, some parts of the website may not function as intended.

Browser settings can be used to limit or remove cookies, subject to site functionality.